Yes. We take the utmost care with the information that you provide us when placing an order on our webstore (or through any other means). The server that hosts our store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it. All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies. If you have further questions about the security of ordering online from the Uprise Nutrition, please feel free to e-mail us at info@UpriseNutrition.com.
Once you have finished adding items to your shopping cart and are ready to complete your transaction, move your cursor to the upper-right corner of the screen and click on the “Checkout” button. You will then be transferred to our secure server and asked to either create a new account or place an order without an account.
If you expect to purchase additional materials from Uprise Nutrition or to download any of our free PDFs in the future, you may want to consider setting up an account. If you choose to do so, our site will maintain on file your billing and shipping information as well as your payment data so you do not have to fill out this information each time you visit our secure server. You will also have the ability to view your complete history of purchasing and donations made at Uprise Nutrition.
Once you have decided how to proceed, you will be prompted to enter the name and address of the intended recipient of your shipment (i.e. your delivery information), followed by your billing details. You will have the option of indicating that the shipping and billing details are the same, if applicable. After providing this information, you will need to click on the "Click to calculate shipping" button to determine your delivery charge, if applicable. Please note that if you are purchasing electronic versions of our publications (PDF, Kindle, etc), you will be asked to calculate shipping costs even though you will not be charged a shipping fee.
If you have a valid promotional code, you may enter it in the "Coupon Discount" field directly beneath the shipping information. Be sure to click on the "Apply to Order" button in order to have your savings calculated and applied to your order.
After completing the shipping and coupon discount information, you will need to enter in your payment details. Once you have completed the form, click on the "Review Order" button. You will be brought to a screen that provides an order summary. Once you are ready to complete your order, click on the "Submit order" button to the lower right of your screen. You will receive an on-screen order confirmation, as well as a second confirmation via e-mail.
Should you encounter any difficulties during the checkout process, please feel free to contact our customer service department using one of the options listed at the top of this page.
On the Nutrition Plans section of our webstore, you will see a link to our downloadable PDFs, as well as to many other free articles and presentations. For the PDFs, click on the plan or guide you are interested in downloading, then scroll to the bottom of that item's page. Here, you will need to enter your e-mail address to validate that you are registered with the Uprise Nutrition webstore. If you are already registered, the download will begin. If you are not registered you will be given a link to the Uprise Nutrition registration page. Once you have completed the registration form, you will have access to the complete library of free Uprise Nutrition publications in PDF format.
PDFs and products that are downloaded from our site are intended for individual use only. Customers interested in distributing our materials to others or posting them on another webstore will need to contact info@UpriseNutrition.com for permission and/or to obtain licensing information. Please review our copyright policy and reprint request form for more information.
To view the contents of your cart, click on the “Shopping Cart” icon in the upper-right corner of your computer screen. Once you click on this icon, you can easily change the number of copies you want to purchase of a particular item in your cart by updating the quantity listed and then clicking the “Update cart” link. You can also delete any item in your cart by clicking the “Remove” check box to the left of that item and then updating your cart with the "Update cart" link.
To add a publication or other item to your cart, navigate to the page of the item you are interested in and then choose your desired version of that item (Flavors, Size, Color). Then pick one time, subscription, or bundle. When you click the “Add to Cart” link, you will be brought to your "Shopping cart" page where you can then enter the quantity of the item that you would like to order using the "Qty" field on the right side of the screen. After you have entered a quantity, you can continue shopping or choose to complete your order.
First, click on the “Shopping Cart” link in the upper-right corner of your computer screen. This will allow you to view all items currently in your cart. Once you have identified the item that you would like to delete, click on the “Remove” check box to the left of the item description and then click "Update cart" in the lower-right corner to have your changes reflected.
First, click on the “Shopping Cart” link in the upper-right corner of your computer screen. This will allow you to view all items currently in your cart, as well as the quantities that you have chosen for each item. To change the quantity of an item in your cart, move your cursor to the box that appears under the "Qty" header for this item and type in the quantity desired, then click the “Update Cart” link. Once you do this, the quantity and associated dollar amount (if applicable) will automatically change and reflect the correct amounts for both the quantity and the cost.
After you complete the checkout process, a receipt will appear on your screen detailing your final order including shipping charges, your billing address, and the items that are being sent to your shipping address. Please keep this receipt for your reference.
You will also receive confirmation via e-mail that we have received your order. (Please be sure to enter your e-mail address correctly on the order form so that we can be sure to deliver your confirmation to you.)
There are two ways to make these adjustments. 1) Click “Manage” up in the main navigation bar. Log In into your personal account (see login question for details). From here you can change your address or suspend a subscription. 2) Please write, e-mail, or phone our Customer Service department with your changes at least two weeks before you move. In your correspondence, include your old address, new address, as well as any special instructions you might have regarding suspending delivery of your subscription. To contact us, please see our customer service information at the top of this page.
We want you to be completely satisfied with your experience. If for any reason you are not, please contact Customer Service at (888) 304-6940 and we will work to resolve your concerns immediately and bring to a proper resolution.
Make sure the item is in resalable condition. We cannot refund or credit returned products that are unsealed or otherwise damaged or were purchased after 30-Days.
Enclose a copy of your invoice. Please include a copy of the original invoice (or the invoice number and invoice date) with the returned book so that we can issue the proper credit or refund.
Ship the package to our returns department. To guarantee delivery, please insure your package or ship it by UPS.
Returns must be sent postpaid to: Uprise Nutrition 9 1/2 N Broadway Lebanon Ohio 45036 If you have additional questions about our returns policy, please e-mail our Customer Service department at firstname.lastname@example.org
All orders are shipped from our warehouse within 48 hours of the order being placed. Purchases shipped anywhere in the continental United States will arrive within 7-10 business days of the order date. Orders being shipped outside of the United States generally arrive within 3-4 weeks of the order date.
You can! Please note in the Special Instructions field during check out that you would like your order to be shipped as a gift order. You may include a gift message of up to 500 characters, and we will include a gift packing slip that does not list prices.